Privacy policy
1. About This Policy
At biswitch ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, store, and safeguard your information when you access or use biswitch.com and related services.
By using our website, you acknowledge and agree to the practices described in this policy.
2. Information We Receive
To provide a smooth shopping experience and fulfill our services, biswitch may collect the following information:
Account and Purchase Information
When you register an account or place an order, we may collect details including your name, phone number, email address, and delivery address. This information is required for account management, order processing, and product delivery.
Website Activity Information
We may collect non-personally identifiable information, such as device information, browser details, IP address, and browsing activity. This data helps us improve website performance and enhance your shopping experience.
Customer Support Communications
When you contact us through service@biswitch.com, we may retain relevant communication records to provide assistance, respond to inquiries, and resolve service-related issues.
3. Purpose of Information Use
The information collected by biswitch may be used for the following purposes:
Providing Our Services
To process orders, arrange deliveries, handle returns, and send important service notifications related to your purchases.
Improving Customer Experience
To optimize website functions, improve product recommendations, and create a more personalized shopping experience.
Maintaining Security and Compliance
To prevent fraudulent activities, protect our services, and fulfill applicable legal and regulatory obligations.
4. Data Protection Measures
We take reasonable and appropriate steps to protect your personal information from unauthorized access, misuse, or disclosure.
Our security practices include data encryption, limited internal access permissions, and confidentiality agreements with required third-party service providers who support our operations.
5. When Information May Be Shared
biswitch does not sell, rent, or trade your personal information.
Your information may only be shared in the following situations:
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When you have provided explicit consent;
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When disclosure is required to comply with legal obligations or official requests;
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When involved in a business transaction, such as a merger or corporate transfer, under appropriate confidentiality protections.
6. Your Privacy Choices and Rights
You have the right to:
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Access the personal information we hold about you;
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Request corrections to inaccurate information;
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Ask for deletion of your personal information;
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Withdraw previously provided consent for certain data processing activities.
If you would like to exercise these rights, please contact us at:
7. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact biswitch at:
Email: service@biswitch.com